Help & Support

Need help with Goxy? Don't worry - our technical support team is here to assist you! Contact us via Discord, email, or directly with team members.

💬Best way to get help

Join our Discord server for instant assistance and direct contact with the team!

---

📞 Contact Methods

You have several ways to reach us:

• 💬 Discord: Join here
• 📧 Email: support@goxy.io
• 🧑‍💻 Team Members:
  • Szymon Kliniewski
    • Telegram: https://t.me/tir333x
    • Email: szymon@goxy.io
    • Discord: niebezpiecznik
  • Krystian Flisak
    • Email: krystian@goxy.io
    • Discord: side.effect

ℹ️Response Time

We typically respond within 24 hours.

---

🤝 Discord Account Verification

Verifying your Discord account helps us assist you faster by linking your account to your network in our system. This grants you the Customer role, giving access to exclusive support channels.

🔒Why verify?

• Faster technical support
• Access to customer-only channels
• Automatic network identification

🔧 How to Verify Your Account - Step by Step

1. Log in to the Goxy Dashboard.
2. On our Discord server, go to the Verification channel.
3. Click the "Start Verification" button.
4. Then select "Verify Account" - you'll be redirected to your browser.
5. After a moment, you'll see a confirmation of successful account linking.

---

Links

🌐 Our website is available at goxy.io

🖥️ Goxy dashboard is available here

⏳ Suspect a breakdown? Check our status page

💬 Want more about Goxy? Head to Discord

🤩 Look at the awesome curated list

📘 Read the API documentation

📢Need help?

Contact us!
We respond to all messages within 24 hours on Discord.

Fast Support

Get help in minutes via our Discord server.

💬 Direct Contact

Message team members directly - we're available daily.

🧭 Full Documentation

Browse our docs to find solutions to common issues.

---

🎉 Join the Goxy Community!

Get help, tips, and support directly from the team and other users.

JOIN DISCORD